77pun Privacy Policy

01 Overview

77pun is an online gaming platform serving players in the Philippines. When you use our platform — whether you're playing slots, placing bets on a PBA game, joining a live casino table, or simply browsing — we may collect certain information about you and your activity.

This Privacy Policy explains what personal data 77pun collects, the legal basis for collecting it, how it is used, who it may be shared with, and how long we keep it. It also explains your rights regarding your data and how you can exercise them.

This policy applies to all personal data collected through the 77pun website, mobile application, and any communications you have with our support team. It should be read alongside our Terms and Conditions.

02 Personal Data We Collect

We collect personal data in several ways: directly from you when you register or contact us, automatically when you use the platform, and from third parties involved in payment processing or identity verification.

We do not collect sensitive personal data such as racial origin, religious beliefs, or health information unless specifically required by law and clearly disclosed to you at the time of collection.

03 How We Use Your Data

77pun uses your personal data only for legitimate, clearly defined purposes. We do not use your data for purposes beyond what is described here without your prior consent.

• Account management: To create, maintain, and verify your 77pun account, including identity verification (KYC) and age verification processes.
• Service delivery: To provide you with access to all games and features on the platform, process your deposits and withdrawals in PHP, and deliver relevant account notifications via email or OTP.
• Security and fraud prevention: To detect and prevent fraudulent activity, money laundering, and unauthorised account access. This includes monitoring unusual transaction patterns and login activity.
• Platform improvement: To analyse usage patterns and improve the performance, layout, and game selection of the 77pun platform based on how players actually use it.
• Responsible gaming: To support responsible gaming commitments, including monitoring for signs of problem gambling behaviour and facilitating self-exclusion requests where requested.
• Legal compliance: To comply with applicable Philippine laws and any reporting obligations that apply to online gaming platform operators.
• Customer support: To respond to your enquiries, process complaints, and resolve account issues efficiently.

We will only send you marketing communications if you have opted in to receive them. You can withdraw your marketing consent at any time through your account settings or by contacting support.

04 Data Sharing and Third Parties

77pun does not sell your personal data to any third party. We may share your data with trusted third-party service providers who assist us in operating the platform, but only to the extent necessary for that specific purpose.

The categories of third parties with whom data may be shared include:

• Identity verification providers: To process KYC checks required before withdrawals can be approved.
• Payment processors: To facilitate deposits and withdrawals via Philippine bank transfers and e-wallets. These processors receive only the data necessary to complete the transaction.
• Game providers: Game studios whose titles are available on the platform may receive anonymised usage data to support technical operations and game performance analysis.
• Fraud and security services: Third-party tools used to detect suspicious activity, prevent unauthorised access, and protect account integrity.
• Analytics providers: Tools used to understand how players navigate the platform and identify areas for improvement. These tools process data in aggregated or anonymised form where possible.

All third-party providers we work with are subject to data processing agreements that require them to handle your data securely and only for the purposes we have specified. We do not permit third parties to use your data for their own marketing or business purposes.

In limited circumstances, we may disclose personal data to law enforcement or regulatory bodies where required by applicable Philippine law or a valid court order.

05 Data Retention

We retain your personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law.

• Active accounts: While your account is active, we retain all account and transaction data needed to provide the service and fulfil our legal obligations.
• Closed accounts: After an account is closed, certain data — including identity verification records and transaction history — may be retained for a period required under applicable regulations to support audit, legal, and anti-money-laundering obligations.
• Marketing data: If you have opted in to marketing communications and subsequently withdraw consent, your contact details will be removed from active marketing lists promptly.

When data is no longer required for any lawful purpose, it is securely deleted or anonymised so that it can no longer be linked to you personally.

06 Security Measures

77pun implements technical and organisational measures to protect your personal data against unauthorised access, loss, disclosure, or misuse. These measures include:

• SSL (Secure Socket Layer) encryption for all data transmitted between your device and the 77pun platform.
• Hashed storage of account passwords — plain text passwords are never stored.
• OTP (one-time password) authentication for account login and sensitive transactions.
• Access controls limiting internal data access to authorised personnel only, on a need-to-know basis.
• Regular security reviews and monitoring of the platform for vulnerabilities.

While we apply strong security standards, no online system can guarantee absolute security. You play an important role in protecting your own account by keeping your login credentials private and reporting any suspicious activity to support immediately.

07 Your Rights

As a player on the 77pun platform, you have rights regarding your personal data. You can exercise these rights by contacting our support team at any time.

08 Cookies and Tracking

77pun uses cookies and similar technologies to support the functionality of the platform, remember your preferences, and help us understand how the platform is being used.

• Essential cookies: Required for the platform to function. These cannot be disabled without affecting core features such as login sessions and game loading.
• Analytics cookies: Used to collect aggregated data on how players navigate the platform. This helps us identify what works well and what can be improved.
• Preference cookies: Store your language, display, and notification settings so you don't have to re-set them on every visit.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect your experience on the platform. By continuing to use 77pun with cookies enabled, you consent to their use as described here.

09 Minors

77pun is strictly for players aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from someone under this age limit, we will delete that data and close the associated account without delay.

If you believe a minor has registered on the platform, please contact our support team immediately so we can take appropriate action.

10 Contact for Privacy Matters

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal data is being handled, contact the 77pun support team:

We may update this Privacy Policy from time to time. Material changes will be communicated via the platform or by email to your registered address. The date at the top of this page reflects when the policy was last updated.